Luis also indicates that if technology and automation are to be part of the solution to successfully navigate through this crisis, it is important air traffic controllers remain at the centre of any technology development. We have experienced in the past how technological solutions not developed in close contact with the operational world have not delivered the anticipated benefits.
Looking ahead, it is going to be key to evolve and adapt to the new ecosystem for aviation and ATM, with potentially different demand for air travel and with the environment playing an increasingly important role. Despite attempts to establish parallelisms between airlines and Air Navigation Service Providers (ANSPs), this crisis has highlighted that they are more different than it is sometimes recognised. The services provided by ANSPs are part of the national critical infrastructure, ensuring medical, military and cargo flights operated without disruption during this pandemic. It would be beneficial for all stakeholders to remember that aspect when discussing future business and funding models for air navigation services.
You can read the interview on the Innovation News Network’s website or in their online magazine The Innovation Platform.